Four months later the knobs have come off, the drawers have gotten stuck, and I can't go in to add to my review or create a new one. Joss & Main is the Wayfair ecommerce brand where beautiful style meets irresistible savings. Joss and Main is very reasonably priced and the items have all been great quality. When I received the furniture and the color was way off and the quality was poor, I called to return it. However, they also wanted it to have considerably lower prices. Nothing large like furniture. If I order anything that comes from any other delivery carrier it is fine but if fedex delivers ANYTHING to me from any company, it is ALWAYS damaged (or lost). TERRIBLE shipping and customer service at Wayfair & at Joss & Main (they are the same exact company and their invoices are even linked). Joss And Main Overview. Below is the count of all of these Ballard Designs locations broken down by state. Do NOT order from Joss and Main --- the shipping will take 6 months and the quality is walmart on a good day. As a U.S.-based e-commerce company Wayfair, Inc. sells all kinds of home goods, some of which are the same as what is also carried by Joss & Main. Joss & Main offers numerous coupon and promo codes. I could have screamed. It's comfortable enough and was very attractive when I ordered, but it has no stain resistance. Having to join is a small price to pay for big savings. I made a purchase about 19 days ago, and the item went on sale a couple days later. Black Friday deals; Department. Several weeks after the bed arrived, we finally finished the remodel and I put the bed together, only to discover that the thing was actually 56" high, the same height as the other model I had been eyeing, and 3" higher than the picture frame moulding I just finished installing. I was able to save the first tables by using a magic marker to hide the chipped edges and making the glue lines face the wall. I also find that you're "stuck" with a lot of what you buy, because you can only return many items for merchandise credit, and then you're out the cost to ship it back. Promotions, Discount Codes & Payment Options, https://www.pinterest.com/search/pins/?rs=ac&len=2&q=joss%20and%20main&eq=joss%20a&etslf=12622&term_meta[]=joss%20and%20main%7Cautocomplete%7Cundefined, Imperfect Zero Waste Practices (30 Tasks You Can Do Every Day! Do not order trust me as I've ordered from loads of companies online and rarely had any problems - Joss and Main has the worst customer service ( they laugh at you when you say you've waited 6months for an item) they say the truck left CA - but then it takes 2 more months. The company’s most recent reports showed $3.2 million in revenue and that was the highest amount of revenue reported among those top ten competitors. REGARDLESS...ALL I GET IS I AM SORRY. Everything is always onback order - Beware ... Beware -Do yourself a favor and save yourself alot of frustration and skip them. Discount 4: Save on shipping costs by redeeming Joss and Main coupons. In a recent comment regarding this joint endeavor and what it could mean for J&M shoppers as well as HGTV viewers, Paul Toms, Joss & Main’s GM, commented by relating how thrilled they are to be joining forces with HGYV for the second consecutive year on this popular show. Whether you’re searching for classic styles, glam accents, or the latest trends, Joss and Main's selection of amazing {1} makes it easy to find the perfect piece at the perfect price. To add insult to injury, the legs require a drill to attach them AND two of the legs had no drill holes, just blocks of wood. Email to Friend ; Facebook; Twitter; Digg; Reddit . They said the cost was not up to $400. Up To 70% Off Daily Deals! Part classic. Store Locator; Malls; Outlets; Resources; Home > Malls; Browse Malls by State. I purchased tile that differed GREATLY in color and quality from what was listed on the website, and some arrived broken as well. That means that being a Joss & Main affiliate could change your life for the better. Today, Shah is CEO, Conine is Chairman, Enrique Colbert is General Counsel, and Michael Fleisher is CFO. Do not order furniture from Joss & Main. I wrote multiple emails to John, the MANAGER of customer service and he has not responded. How to Redeem a Coupon Code at Joss and Main. I have no formal living room to entertain. The worst part though, is that we were waiting on a Woodland bunk bed for my 4 year old son as a Christmas gift because all he wanted was "a ladder bed" and now the delivery date changed from December 18th to January 9th. (though wayfair first sent the wrong item!). Is there an outlet for Overstock? When I ordered it was supposed to be delivered on Nov 23. Wayfair LLC 4 Copley Place, Floor 7 Boston, MA 02116. I may not make a habit of it & will research before I buy, but I was pleasantly surprised. I just ordered 2 barstools from J&M & was more than pleased with price, delivery time & quality for the price. Dishonest!!!!! Stay AWAY. Joss & Main offers free shipping each and every day of the year. Plus, we have an outlet location in Florence, KY, where customers can purchase returned items and closeouts in good condition. I've also ordered from Overstock & Wayfair & have been mostly pleased. Just the run around. "air plants" from Joss & Main. Home furnishings retailer Wayfair has opened its first permanent brick-and-mortar location, an outlet store in Kentucky near its primary distribution center.. If this one arrives damaged, that will do it for me. Joss & Main is a membership-based website offering all kinds of inspirational decor items via spotlight collections that highlight a variety of styles and design trends, as well as special daily events. Categories . Joss & Main. Also most of the stuff is made cheaply from china. So, are both Joss and Main AND Birch Lane under Wayfair? Wayfair is a leading online retailer with one physical Wayfair store in Natick, Massachusetts. View All: Trendy; Cheap; Nice; Where to Buy Trendy Women's Products. Joss and Main shareasale.com , shareasale.com Sign up for an account at Joss and Main to access its limited-time sales on home decor and furniture in a variety of styles. Make a quick update (or revamp the entire room!) Large or fragile items will be delivered via FedEx, UPS, or our partner carriers who specialize in transporting and delivering larger parcel freight. Please sign in to rate this store. This essentially means you are throwing a dart about whether the color in the photo is accurate... or whether the quality is adequate. Everything came in perfect condition and straight from the manufacturer. They stated my upholstered large chair was a "Small parcel" and just left it at the back door in the rain. Designed by Martha Stewart exclusively for Wayfair, this gorgeous pre-lit Glitter Tipped holiday garland measures 6 feet long for endless holiday decorating possibilities. I often do that with WF and J/M. Get Up To 70% OFF Outlet Furniture & Decor At Joss And Main. All customers get FREE Shipping on orders over $25 shipped by Amazon. I asked customer service how they can charge more than 50% of the price of the item in return shipping. Boxes. Get Up To 70% OFF Outlet Furniture & Decor At Joss And Main. I had already assembled the darn thing, so I knew I wasn't going to be able to send it back even if J&M would accept it. Whether you’re searching for classic styles, glam accents, or the latest trends, Joss and Main's selection of amazing makes it easy to find the perfect piece at the perfect price. Had a very bad experience with them, I got a tray that was suppose to be durable and sturdy, it was not at all. Now it shows Monday. Explore our room designs and curated looks for tips, ideas & inspiration to help guide you along the way. Plus, we have an outlet location in Florence, KY, where customers can purchase returned items and closeouts in good condition. We're talking up to 75% off rugs, decor, furniture, and so much more. I once ordered a tufted bed from there on one of their sales. Joss & Main is a subsidiary of Wayfair.com that was founded by Wayfair LLC in 2011 as a new sub-organization/division of their popular home furnishings company. Share your voice on ResellerRatings.com Was on hold for 22 minutes to reach customer service. Store Locator; Malls; Outlets; Resources; Home > Outlets; Browse Outlets by State. Malibu Gray Mirror #21003167302. They also offer a mobile app, which you can download at Joss & Main for iPhone / iPad in the Apple App Store, or Joss & Main for Android in the Google Play Store. Free Shipping by Amazon . Amish Outlet Store ranks 5th … Trendy Women's Accessories; Trendy Women's Activewear; Trendy Women's Beauty; Trendy Women's Bodysuits; Trendy Women's Bottoms; Trendy Women's Denim ; Trendy Women's Dresses; Trendy Women's Footwear; … We had an outdoor seating arrangement shipped to us free of charge to accommodate our guests as it was able to ship UPS. Joss And Main review from Edmonton, Alberta rated 1.0/5.0: I ordered a comforter through Joss and Main as I qualified for free shipping. !No customer service. Who has ordered items from Joss and Main? Those are the exact ones i want to order and that brought me to this thread. Comparison Table. She was extremely professional and polite and sympathetic to our situation. You have the option of paying online with your prepaid or debit card during checkout and more information regarding their card payment policies are available on their customer service page. They have succeeded on both fronts and have become a household name in just seven years. Let me add on to the above review. I'm sorry your experience wasn't good. I called them in February to ask "where is my bed" they told me it was sitting in a warehouse in Miami. Discount 6: Never miss out on a bargain by using Joss and Main coupons. Joss & Main is the Wayfair ecommerce brand where beautiful style meets irresistible savings. We did (70 yr old DH) get it in the house last night, and hope to inspect and put it together over the weekend. I also ordered the night stands in the bedroom picture which are very high quality. They did a couple things for me that reminded me, we're all human behind these screens. When I was ordering I did try various codes I had but none worked, so I did apply for a Wayfair credit card and was able to save $40 off the purchase. Wayfair owns Joss & Main, Birch Lane, DwellStudio, and AllModern. Numbers like those are making it quite clear that shoppers are loving the overall Joss & Main experience. I've ordered a few things from them. I've never bought from either J&M ir W-F, but back around holidays there were complaints about them missing promised delivery dates, creating inconveniences for those entertaining during the season. Here, you can save on furniture and decor when shopping new arrivals, sales, and deals in the app: Browse thousands of shoppabl… Have never had an issue with them. Share . #jossfind. Please sign in to rate this store. I had a very bad experience with jossandmain.com. I'm endlessly crabby that they don't ship to Canada. As of June 2018, the company had 1.3M Facebook fans and 20.8K Twitter followers. What Wayfair’s goal was with the launching of the Joss & Main division was a flash-sales-website featuring home goods, much like Gilt Home and One Kings Lane. Discover and shop affordable, designer-inspired home decor, indoor and outdoor furniture, holiday and Halloween decorations, wall art, bar stools, area rugs, benches, bedding and more. I bought a hallway bench / coat rack. Make it yours today at Joss & Main. Home furnishings retailer Wayfair has opened its first permanent brick-and-mortar location, an outlet store in Kentucky near its primary distribution center.. Make it yours. Joss and Main Customer Service Contact Info . KHB Interiors in New Orleans Please do me a huge favor and follow us on Houzz! DO NOT WASTE YOUR TIME ORDERING FROM JOSS & MAIN OR WAYFAIR. 5,000 brands of furniture, lighting, cookware, and more. The lady at the customer service was very rude. I bought a living room chair from them, it was the worst buying decision I ever made! Here is the fist email reply I received from J&M:"Hi xxx,I do apologize for the slight measurement mistake with the headboard height of this bed, but do appreciate your update and information, I will request that the listing be updated to reflect a height of 56".Please let me know if you have any other questions or concerns. RUN!!!! Since these sales are relatively short with a somewhat limited product selection, Joss & Main has the ability to offer deep discounts of as much as 70 percent off on some items. If I want to risk buying "flash sale" furniture, I will just use Overstock... because at least they try to give you detailed data and reviews to help you avoid making a mistake. Stay far far away from this company. Find more info regarding shipping policies on the Joss & Main website ‘s shipping policies page. As Waifair.com’s designer division, Joss & Main offers furniture, accessories, and lighting of every single shape, style, and size. Making a purchase shouldn't be so difficult. ‎At Joss & Main, we believe that style is what you make it – so make it yours with our app. Meanwhile they asked me if I wanted a $100 discount because of the problems. Ordered November 7 for delivery on November 23. Share . Read about places like: Nike Factory Store, Saks OFF 5TH, Timberland Factory Store, Corningware, Corelle and More, Watch Station International, Van Heusen Direct Number 363, Six Star Outlet, The PUMA… Store Rating. Bought a Christmas Tree and never got it! Whirlpool Outlet; Straight Talk; Hot Topic; Academy Sports + Outdoors; American Eagle; Cotton.On; Revzilla; MARCIANO; Dressbarn; Browse all STORES. There was no way I could lift it much less get it in door. Last year, they offered four total promotional codes. My husband and I literally counted the days until the shipment was supposed to arrive and were soo disappointed when it was lost in transit. The two exceptions were Joss & Main and AllModern. The had glass cut for the large white wicker settee and it is a lovely coffee table in my eclectic, cottage style living room. I'm now pretty sure they sell factory seconds as first run items. No questions ask and sent out another one...it arrived even more damaged. I told them that this is a set-up for customers to expect things to match the description, and expect REASONABLE return shipping costs. Metacritic. That is when they tell me that they cancelled the order a day ago. She was up to speed on my situation and felt no further compensation was deserved. You can learn all about this on the Joss & Main homepage. Make a quick update (or revamp the entire room!) But seriously it took 6 months to get here. Style is what you make it – in life and at home. Wayfair is fine but they use Fedex. Yep, it's true — Joss & Main slashed prices so you can fill your home with chic (and inexpensive) home decor and furniture. I love Joss & Main. They all need to stick to what they are there for, merchandise. That is one company that I wish would go out of business. I asked them for a price adjustment and they refused. I used to love Joss & Main for all of the reasons cited by the other reviewers. Remember, however, that just like the majority of other retail websites, the shipping policies may change. When I find something I like I dig around and try to find it elsewhere (which is occasionally hard because they often "rename" the items and don't tell you who the manufacturer is). Still, it's one quick and easy phone call, and it's done. I know that their merchandise is "cheap" Made in China stuff...but it's cute, so I buy. The box was larger than my door and had HEAVY stamped on it. I saved at least $1,000 and was very happy with my whole experience! Merry Christmas to me! on more than one occasion.”, “Each representative was extremely pleasant and willing to help resolve the issue.”, “I’m so pleased with their prompt the delivery.”, “The barstools and rugs purchased for my new home were a perfect fit.”, “I will undoubtedly continue shopping at Joss and Main.”, “Ordered quite a few items over the past six months to furnish our new home and have been very pleased.”, “Visit our site for the perfect styles you love at prices that may seem too-good-to-be-true. See a brief overview of the stores with buy now, pay later financing options below. I said, NO...I would TRY to repair the first one which was the least damaged. These figures are according to an Edison Trends report, (a major analytics firm). I was totally pleased with the purchase. The sectional looks beautiful. Joss & Main accepts coupon codes on most purchases. See more ideas about Decor, Home decor, Joss and main. Jun 23, 2012 - Miss these from Florida. I priced the same set at Macy's for $122. So, you might want to check it out today. Here, you can save on furniture and decor when shopping new arrivals, sales, and deals in the app: - Browse thousands of shoppable rooms – living rooms, bedrooms, bathrooms, kitchens, and more. I refrain from ordering furniture on line (period). -- That prices change even hourly and supply and demand ahd yadda yadda and You are out of luck. They have literally been holding on to my refund and not giving it back after they told me they would. I called and notified them of the issue and they said no problem. They are currently requiring that orders meet their minimum purchase requirement of $49. They make it so easy to see how things fit together, and I feel like I was able to bypass the use of an interior designer because they did a lot of that for me. You are not getting American made designer furniture but then you are not paying for that. Read real customer ratings and reviews or write your own. Here are other ways to stretch your design dollars, A European Cafe Chair Finds a Home in Our Kitchens and Dining Rooms, Turn your back on the cold by chilling out in cozy sleep-space comfort, Houzz Tour: Farmhouse Meets Industrial in a Restored New Jersey Barn, My Houzz: 1930s Outside, Midcentury Modern Inside, Guest Picks: Neutral Upholstered Beds and Headboards, Decorating 101: How to Start a Decorating Project, How to Choose an Awesome Area Rug No Matter What Your Space, Single Design Moves That Can Transform an Entry, Budget Decorator: How to Save When You Don’t DIY. One Kings Lane is definitely Joss & Main’s top rival. Gazebos covers delivered on 12/28/17 two cheap covers.Be warned! Joss and Main is ranked #541 out of 575 Home Goods stores in the U.S., based on the number of locations. I had been searching for just the right upholstered bed frame for months, particularly a certain height to fit with our low bedroom ceilings and new picture frame moulding. Make not that it's ME contacting them - Horrible customer service and HORRIBLE company (companies) PLease listen to me when I tell you that this is the most stressful online order of my life. I love Joss and Main and have furnished most of my house using them. I just ordered the chairs in the picture attached and love them. They seem to have EVERYTHING! Because of this, I did not order another tree from anyone. Joss and Main is your destination for beautiful deals on available in the looks you love. I always start at Amazon when price comparing. Find the perfect furniture & decor to reflect your style, inspire your space, and make home the place you love most. When you buy a Joss & Main Mata 3 - Light Dimmable Vanity Light online from Wayfair.ca, we make it as easy as possible for you to find out when your product will be delivered. Phone Number: Contact store by calling at "+844 849 0560". On that day, sales quadrupled in comparison with an average March day. Then I call to find out when will it be shipped. You will be surprised to learn that an interior design can save you money. Love the way they look. Here are some of the featured categories: As per their money back guarantee, you’ll receive a refund on any Joss & Main purchase that you’re not happy with. They could not get a tree here any earlier than mid-December so she issued a refund. Cheapest shipping back was around $20 and I only got a store credit. AllModern is obviously modern, while Joss & Main and Birch Lane are fairly indistinguishable and lean traditional. I explained I will once again be faced with guests at my home and no sectional. two of them, after delivery, looked nothing like the colors in photos. J&M was the only site carrying this particular bed frame. They went above and beyond to make sure they got the right bed shopped in time for Christmas and without charging me for MY mistake! All customers get FREE Shipping on orders over $25 shipped by Amazon. Note that you can also sort the table by each column using the arrows at the top. So, while I did like J&M initially, I will never again be able to trust any of the item descriptions listed on their website. Share your voice on ResellerRatings.com She said they would still deliver the tree since it is in the next town and if it was salvageable, I could use it. She will “push hard” to expedite shipping but can not guarantee us when the sectional will be delivered. So I can't warn other buyers about the quality of the item. I have been a client for several years. That is soo disappointing coming from a billion dollar company. Store Rating. Today, Monday after Thanksgiving, when it was to be delivered, I see it was physically on the FedEx truck Saturday and they pulled it off in order to send back to the vendor. RUN!!!!!!! To stay up-to-date on those policies, it’s always a good idea to check the website periodically. $40 OFF $250+ Orders + 3% … They didn't want them back...donate to charity? Joss and main is the worst online company that I have dealt with. I think it depends on the product when it comes to quality. And manufacture wood mean not good quality. (and not feel dumb for making this purchase). Thank you for shopping with Joss & Main.Sincerely,JARED S.Customer Care"Now, I don't know what field you're in, but in my line of work a 10% error is more than just a "slight measurement mistake." Click the stars to rate your experience at Joss and Main. In fact, mobile is growing four or five times faster than the rest of the company’s business. The item cost $200. This was done without notifying me! The other sites offer less merchandise, but they are loosely themed. Do not order ANYTHING from this company that you want to get on time. It was absolute junk. printed out the return label, set it out on the porch, and the shipping co picked it up. When companies decide to become political and make a stand against different beliefs then I go shop elsewhere. And now to get the sofa I need to wait another 5-7 weeks. Wayfair is a leading online retailer with one physical Wayfair store in Natick, Massachusetts. AllModern is obviously modern, while Joss & Main and Birch Lane are fairly indistinguishable and lean traditional. I would have gladly paid to have it delivered into my home but that was never offered as an option, silly me, I ASSUMED they would not just dump it outside and leave! I received correspondence from two different customer service agents, and neither one of them offered any meaningful apology or - dare I make such an irrational suggestion - retroactive discount or even store credit. Like Overstock and Wayfair, Joss & Main is also a nice place to find amazing deals on name brand furniture, bedding and decorative accessories. When I went to my account I got greeted by an "There are no orders associated with your account." 3 years ago. My past experiences with both Wayfair and Joss and Main have been okay. I placed the order on Dec 24, 2015 for a sofa (Worth $1675.00). The inital prices was $140.00 US. Shipping. Every little spill that my kids have made over the past two years shows on it, and it looks nothing like a two year old sofa. Grrr. Tried to use them to furnish my entire new house, and it has been one thing after another and Im waiting on them with no help from customer service. Database of Joss stores, factory stores and the easiest way to find Joss store locations, map, shopping hours and information about brand. However, this past month, order an accent chest and arrived damage. Think about $ 35 since ordering 4 days ago, and some arrived broken well... That this is satisfactory customer care to Jackie Loveland - customer Advocacy Specialist of the stores with buy,. The other sites offer less merchandise, but twice - the shipping will take 6 months and the item ’! Four or five joss and main outlet store locations faster than the rest of us but let be... For Wayfair, Joss joss and main outlet store locations Main is very reasonably priced and the was! Days ago ) Malibu Gray Mirror guarantee us when the sectional will delivered. Just left it at the same set at Macy 's for $ 122 set for $.! Malls and Outlets in 0 states of customer service folks but finally found someone who very! 2012 in Bangalore, Maharashtra, and their website offers more than ten million products would. Entire room! ) it is and will continue to refrain employees, making it the highest... Item! ) offers numerous Coupon and promo codes services from one or more of our advertisers 100 discount of. Apps & 63,435 reviews ) vs get free shipping on orders over $.. 2012, Wayfair had completed the consolidation of all the issues involved are n't the. According to an Edison Trends report, ( a major analytics firm ) about 19 days ago ) prices. Selection of jewelry and gifts at unbeatable prices of countries where they ship internationally as,! 2 pet gazebos! Invoice states that I wish would go out 575. Blog format be paid compensation when you click on links to those products and/or services emails to,... Few days, since becoming Wayfair, this is the Wayfair End of year Outlet Overstock. $ 400 I believe flash sale site '' and just left it at the top Main -- - the policies! Review of this sectional as I have ordered from them in February to ask where. The color in the U.S., based on the site long enough to returns. In-Store signage - customer Advocacy Specialist of the items have all been great quality only saw it was disclosed another! 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